Arcane Life

Privacy Policy

Last updated: 17 October 2026

This policy explains what personal data the Arcane Life app ("the app") collects, why, and what you can do about it. Arcane Life is made by Villads Valur, an independent developer based in Denmark, who is the data controller. Contact: info@arcane-life.app.

Summary

What we collect

DataWhenWhy
Account ID (a random user ID created by Firebase Authentication)When you create an accountTo identify your account
Email addressWhen you sign up with email and password, or with AppleTo sign you in and reset your password
Sign in with Apple identifier, and name and email if you choose to share themWhen you sign in with AppleTo sign you in. If you use Apple's "Hide My Email", we only receive a private relay address
Profile: username, first and last name, profile photo (optional), when your profile was created, updated and last activeWhen you set up and edit your profileTo show you to friends and other players
Friends listWhen you add a friendTo let you play with friends
Online games: players, life totals, format, winner, start and end timeWhen you play a game while signed inTo sync games between players and show your game history
App settings (for example default format and starting life)When you change settingsTo keep your preferences across devices
Emails you send us: your email address, name and the messageWhen you contact supportTo answer you. Emails are forwarded to our inbox through ImprovMX
Crash reports: stack trace, device model, iOS version, app version, a random installation IDWhen the app crashes or hits an errorTo find and fix bugs (Firebase Crashlytics)
Usage statistics: screens viewed, features used, session length, device model, iOS version, app version, approximate country, a random app instance IDWhile you use the appTo understand which features are used and improve the app (Google Analytics for Firebase)

Crash reports and usage statistics are tied to random IDs generated for your app installation, not to your name or email. We do not collect your advertising identifier (IDFA), precise location, contacts or anything from other apps.

Guest mode games, and some preferences, are stored only on your device and are never sent to us.

Who can see your data

Service providers

We use Google Firebase (Google Ireland Limited) to run the app: Firebase Authentication, Cloud Firestore, Cloud Storage, Crashlytics and Google Analytics for Firebase. Google processes data on our behalf under the Firebase data processing terms. Account and game data is stored in the EU. Crash reports and analytics data may be processed by Google in the United States, covered by the EU-US Data Privacy Framework and Standard Contractual Clauses. Apple handles Sign in with Apple under Apple's privacy policy.

We do not sell or share your personal data with anyone else, and we do not use it for advertising.

Legal basis (GDPR)

How long we keep data

Deleting your account

In the app, go to Settings → Danger Zone → Delete Account. This deletes your login, profile, username, profile photo, friends list and settings. If you cannot sign in, email info@arcane-life.app from the address linked to your account and we will delete it within 30 days.

Your rights

Under the GDPR you have the right to access, correct, delete or export your data, to restrict or object to how we use it, and to withdraw consent. To use any of these rights, email info@arcane-life.app. We reply within 30 days. You can also complain to the Danish Data Protection Agency (Datatilsynet) or your local data protection authority.

Children

The app is not meant for children under 13. We do not knowingly collect data from children under 13. If you think a child has created an account, contact us and we will delete it.

Security

Data is sent over encrypted connections and protected by access rules so users can only change their own data. No system is perfectly secure, but we take reasonable steps to protect your data.

Changes

If we change this policy, we will update the date at the top. For bigger changes we will let you know in the app.